Terms & Conditions

Last Updated: 09/04/2026

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the maadweb.co.uk website (the “Service”) operated by MaadWeb (“us”, “we”, or “our”).

1. Agreement to Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Business Information

In accordance with the UK Electronic Commerce Regulations, our contact details are:

• Business Name: MaadWeb
• Registered Address: Adderley Avenue, Nuneaton, Warwickshire, CV10 0DQ
• Email: [email protected]

3. E-commerce and Online Shop

• Product Availability: We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice.
• Accuracy of Billing: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
• Right to Cancel (Consumer Contracts Regulations): For physical goods, you have the right to cancel within 14 days of receipt. Items must be returned in their original condition at your expense.

4. Web Design and Maintenance Services

• Project Scope: Services will be performed as outlined in the specific project proposal or “Maintenance Package” selected. Any work outside this scope will be billed at our standard hourly rate.
• Intellectual Property: All source code, designs, and graphics created by us remain our property until the final invoice is paid in full. Upon final payment, the Customer is granted a license to use the website for its intended purpose. We retain the right to use the project in our marketing materials and portfolio.
• Third-Party Services: We are not liable for issues, downtime, or price increases caused by third-party providers (e.g., hosting companies, domain registrars, or software plugins).

5. Analogue to Digital Tape Transfer Services

• Nature of Media: You acknowledge that magnetic tape and film are unstable media that degrade over time. We cannot guarantee the final quality of the digital transfer if the source material is physically damaged or chemically degraded.
• Limitation of Liability (The “Safe Handling” Clause): We treat all media with extreme care. However, in the event of loss or damage to your physical media while in our possession or during the transfer process, our liability is strictly limited to the replacement cost of the equivalent blank media. We do not accept liability for the sentimental, historical, or “intrinsic” value of the content recorded on the media.
• Customer Risk: Shipping media to us is at the Customer’s risk. We strongly recommend using a tracked, insured courier service.
• Waiver of Cancellation Rights: By submitting media for transfer, you expressly request that the service begins immediately. You acknowledge that your 14-day right to cancel is waived once the technical process of digitisation has commenced.

6. Content Standards and Copyright

• You represent and warrant that you own or have the necessary permissions for all materials (images, video, audio) you provide to us for web design or transfer services.
• We reserve the right to refuse any service that involves material we deem illegal, offensive, or in clear violation of third-party copyrights.

7. Limitation of Liability and Indemnification

• To the maximum extent permitted by law, MaadWeb shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or the inability to use the Service.
• You agree to indemnify and hold us harmless from any claim or demand made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

8. Severability and Force Majeure

• If any provision of these Terms is held to be unenforceable or invalid, the remaining provisions will remain in effect.
• We shall not be liable for any failure to perform our obligations where such failure results from any cause beyond our reasonable control, including mechanical, electronic, or communications failure (Force Majeure).

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Disclaimers and Limitation of Liability

10.1. General Information Disclaimer

The content on this website is provided for general information purposes only. While we strive to keep the information up to date and correct, MaadWeb makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, or suitability of the information, products, or services contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk.

10.2. Professional Services (Web Design & Maintenance)

Our web design and maintenance services are provided on an “as is” and “as available” basis. We do not warrant that the website functions will be uninterrupted or error-free. We are not responsible for any loss of data, downtime, or security breaches caused by third-party hosting providers, software plugins, or external integrations.

10.3. Analogue to Digital Transfer Liability

By using our tape transfer services, you acknowledge that analogue media is subject to physical degradation. Our liability for any loss or damage to your physical media is strictly limited to the replacement cost of a blank medium of the same format. We explicitly disclaim any liability for the sentimental, historical, or commercial value of the recordings contained on your media.

10.4. External Links

Through this website, you may be able to link to other websites which are not under the control of MaadWeb. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

10.5. AI Disclosure (2026 Compliance)

In accordance with UK consumer transparency standards, please be aware that we may use Artificial Intelligence tools to assist in the generation of website code, content, or customer support responses.

10.6. Reviews and Testimonials

Any testimonials or reviews displayed on this site are the opinions of individual customers. We take reasonable steps to verify their authenticity, but we do not guarantee that your experience will be identical. We will clearly disclose if any testimonial was provided in exchange for an incentive.